rubarb GmbH


rubarb GmbH
Speersort 4-6
20095 Hamburg

Phone: +49 40 299 960 882

Company form: GmbH
Registered office: Hamburg

Commercial register: HRB 160021 at the Hamburg District Court
Sales tax identification number: DE327586728

Managing Directors

Fabian Scholz
Jakob Scholz
Kelvin Craig

Competent supervisory authority

Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
Graurheindorfer Straße 108, 53117 Bonn and
Marie-Curie-Str. 24-28, 60439 Frankfurt am Main
Phone: +49 228 410 80

German Bundesbank
Headquarters Hamburg
Willy-Brandt-Strasse 73, 20459 Hamburg
Phone: +49 40 370 70

Dispute resolution procedure for private investors

Customers can call on the consumer arbitration board set up at the Federal Financial Supervisory Authority (BaFin) or file a civil lawsuit. The consumer arbitration board established at BaFin is responsible for disputes in connection with financial services pursuant to Section 1 (1a) sentence 2 of the German Banking Act, between consumers and companies supervised under the German Banking Act.

The request for arbitration must be submitted in writing to the office of the arbitration board, briefly describing the facts of the case and including the documents necessary to understand the dispute (e.g. correspondence, terms of contract, cost calculations):

Arbitration board at the Federal Financial Supervisory Authority
Referat ZR 3
Graurheindorfer Straße 108
D-53117 Bonn
Fax: 0228 4108 62299

Customers can also submit such a request by email.


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